Withdrawal Policy

Purchased cryptocurrency can be withdrawn (sent to other wallets) at any time, given TC services are up and running. Totalcoin Limited will monitor all transactions and it reserves the right to: suspend or terminate User’s Transaction when Totalcoin Limited has reasonably suspect that such User engaged in illegal activity according to KYC policy (see totalcoin.io/kyc) Totalcoin Limited takes all such matters extremely seriously and has a zero tolerance policy on all suspicious activity. We follow robust security and fraud-detection procedures at all times, documenting, investigating and ultimately reporting suspicious activity to the relevant authorities. Identification and Verification In order to uphold our strict commitment to total transparency and fraud-prevention, Totalcoin Limited may request appropriate proof of identity before withdrawals can be made. This is simply a means by which we can ensure that all withdrawals and activities are 100% legitimate, for the benefit of the Totalcoin Limited’s trader community in general. We may require copies of: a valid national ID, valid passport, valid driving license, scans of the credit/debit cards, utility bills clearly documenting your name and full address, selfie or selfie with one of the documents above. We understand and appreciate the sensitive nature of such documents and identification, therefore comprehensively guarantee your personal data will be handled with extreme care.

Totalcoin Limited

Level 7 World Trust Tower, 50 Stanley Street, Central, Hong Kong

last update 15.01.2019